Are dogs and other animals allowed?
Dogs and other animals are not permitted on site. Only guide and assistance dogs are permitted. For more information, please see the Reduced Mobility section. Your dog must be identifiable at all times. For security reasons, we may require the pet owner to provide the required documents attesting to their service dog or guide dog certification. Service animals are not pets or companion animals. The tasks that have been taught to the animals must be directly related to an individual’s disability (guide for the blind, alert people who are deaf, pull a wheelchair, calm a person suffering from post-traumatic stress, etc.). Animals whose only purpose is to offer comfort or emotional support are not considered service animals.
You must stay away from the slopes with your animal, in the area identified for this purpose near the Chalet, where you will be safe. A Les Glissades employee can show you this area. Under no circumstances should your animal be found on the lifts, on the sliding trails, installed on a slider and/or in a ride, or at the bottom of the trails upon arrival at the bottom once your slide is complete. A companion from your group must be available to stay with the service animal while you slide.
Service animals must be kept on a leash or harness, and under the control of their owner at all times. Individuals whose service animals demonstrate an aggressive or disruptive temperament towards a client or employee of Les Glissades will be asked to remove their animal from the site and the Chalet.
We ask owners to go to the parking lot for the relief of their pet. The owner is responsible for picking up their pet’s excrement using a bag and disposing of it properly in a trash can.
Are there any restrictions for people with reduced mobility to access the site?
Yes. The entrance to the Glissades and the Chalet include stairs. As the Chalet was built many years ago, it is not adapted for those with limited mobility. To access the site and the Chalet, we invite you to let the staff know that you are a person with reduced mobility in order to access our facilities. No wheelchair rental on site.
Can people with reduced mobility slide?
Yes, but in order to be able to board a snow ride and slide, the person must be able to maintain the appropriate position, meet the requirements of the ride and be able to use the rides in an appropriate manner as indicated, including harnesses (Vortex360) and seat belts (Tornade and Bobsleigh).
Safety at Les Glissades is a priority. For this purpose, certain customers could be refused access to some snow rides if their safety is compromised because of their weight, their height, their reduced mobility or even if sliding cannot be carried out correctly. Contact us for any specific questions.
Are there parking spaces for people with reduced mobility?
Yes. Spaces are reserved for people with reduced mobility in the parking lot on a first-come, first-served basis. A sticker or license plate for people with reduced mobility must be displayed at all times. If the parking lot for those with reduced mobility is full when you arrive, you can be dropped off at the main entrance to the site.
Do you accept CAL and Accès 2 cards?
Yes, we accept CAL and Accès 2 cards. A barcode number, a photocopy or a photo of the card are not sufficient. Les Glissades does not authorize the purchase of tickets online with these cards. 1 free ticket is offered to 1 companion upon mandatory presentation of the CAL or Accès 2 card on site.
A companion is an individual who accompanies a person with a disability and who helps them participate fully in activities by providing them with services that are not provided by Les Glissades employees.
